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Re:Before buying a NYT subscription, here's what it'll take ... by 7thaccount on Thursday February 18, 2021 @09:25AM (#26180098)
Sounds like a really interesting blog post that could also get their attention.
Re:Before buying a NYT subscription, here's what it'll take ... by dorfsmay on Friday February 19, 2021 @12:30AM (#26190096)
I'm not sure a blog would change anything.

How much more could I do (note that Netflix CS replies to the other person's reply in that thread): https://twitter.com/dorfsmay/status/1315402870661902336

Clearly, Tech (at least for payment processing), Marketing and Customer Services don't talk to each other.