I cancelled my Netflix subscriptions for a few months, then tried to renew and cannot because of a bug in their Credit Card process. I have phoned and tweeted and online chatted etc... Their only solutions is for me to buy gift cards, which I won't.

In the meantime, they keep sending me emails every week to beg me to try Netflix again.

So Netflix spends money to promote to me, and to answer my support requests, while they won't do a thing about their broken payment process.