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Re:Spy pixels in emails 'have become endemic' by karaterobot on Wednesday February 17, 2021 @11:38AM (#26168314)
A trivial point, but I don't see that anyone's made it yet: one reason it's easier to report spam than to unsubscribe is that the UX for reporting spam is a lot better in Gmail.

If I want to politely unsubscribe from a newsletter I have to: switch from the keyboard to the mouse, hunt for the link in the email and click it, switch contexts to the browser tab it opens, hunt for the primary action on the page, figure out whether that action will confirm the unsubscribe, or whether clicking the button will sneakily re-subscribe me, and then close the tab.

On the other hand, if I report it as spam, I just press "!" one time and (in theory) I'll never see its ilk again.

Reporting something as spam is such a clean experience that I'm trained to use it for things it wasn't meant for, like unsubscribing from a legitimate newsletter. I suspect that this is true for other users as well!

Re:Spy pixels in emails 'have become endemic' by dugmartin on Wednesday February 17, 2021 @11:52AM (#26168491)
If the newsletter uses a List-Unsubscribe header gmail will add a little unsubscribe button at the top of the email. It shows up in maybe 25% of the newsletters I receive.
Re:Spy pixels in emails 'have become endemic' by bogidon on Wednesday February 17, 2021 @12:16PM (#26168772)
CAN-SPAM should be extended to make it required for commercial mail to add this header.
Re:Spy pixels in emails 'have become endemic' by nulbyte on Thursday February 18, 2021 @07:33AM (#26179069)
I'm not so sure I agree. What happens when something better comes along? I don't trust Congress to know what's happening in technology today, let alone to keep legislation up-to-date with technical innovation.
Re:Spy pixels in emails 'have become endemic' by kergonath on Wednesday February 17, 2021 @12:04PM (#26168622)
Same for the various versions of Apple Mail. No idea whether there is a keyboard shortcut though.
Re:Spy pixels in emails 'have become endemic' by alpaca128 on Wednesday February 17, 2021 @01:12PM (#26169543)
One online service (I think it was Ubisoft) wanted me to login at my unused account to unsubscribe from their newsletter. After a few cases like that you bet I'll take a shortcut if available.
Re:Spy pixels in emails 'have become endemic' by eli on Wednesday February 17, 2021 @01:58PM (#26170069)
That might be a CAN-SPAM violation you could report to the FTC
Re:Spy pixels in emails 'have become endemic' by AMerrit on Wednesday February 17, 2021 @12:42PM (#26169099)
Yeah, the big part of this for me is how awful lots of mailers make unsubscribing. After going to conference I usually need to unsubscribe from a bunch of new mail lists, and so many just redirect me to a vague page where I can modify the type of mail I get, clicking an unsubcribe link should just unsubscribe me, not make me hunt around on their site.
Re:Spy pixels in emails 'have become endemic' by CodeMage on Wednesday February 17, 2021 @02:47PM (#26170699)
I'm honestly curious: are you talking about unsubscribing from a newsletter you explicitly subscribed to?

The vast majority of "newsletters" I get today are from companies that assume that I want to keep hearing from them just because I once did a one-time transaction with them. And no, it's not because I forgot to uncheck the "I want to receive blah blah blah" checkbox. I'm careful to opt out whenever there's an option for that.

I don't know about other people, but I call that stuff spam. Just because it isn't an e-mail from someone who got my address from a dump and decided to cold-mail me with their crap (or phishing or other scams), doesn't mean it's not unsolicited e-mail, i.e. spam.

Maybe things have changed over the years and I just wasn't paying attention, but I've trained myself not to press "unsubscribe" on something I didn't explicitly opt in to receive.

Re:Spy pixels in emails 'have become endemic' by curryst on Wednesday February 17, 2021 @03:02PM (#26170920)
This is roughly what I do. Unsubscribe is for things I was interested in, but am not anymore (out of the hobby, getting too many emails to manage, etc).

Spam is for any kind of email I haven't opted in to receiving. That includes mail from organizations I have never requested contact with, as well as any emails I get as a result of UX dark patterns. I try to opt out, but some of them sneak past, and I don't feel bad dinging it as spam. That's the risk you take with opt-out mailing lists.

Re:Spy pixels in emails 'have become endemic' by karaterobot on Wednesday February 17, 2021 @04:03PM (#26171753)
A use case for manually unsubscribing is if you have an account on some site (say, an online retailer), and you don't want to run the risk that everything from them gets caught as spam, for example receipts or password resets that you do want to see.

Another is if you get signed up for multiple different streams of messages ("What's New!", "Tips to Get the Most out of X", "Company Communications", "Coupons", etc.) just by signing up for an account (and, as you point out, not actually opting in for any of them explicitly). Since Gmail does not always flag all of these different things as spam, it can be more efficient to go to the "unsubscribe" page and uncheck each of these streams yourself.