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Re:Amazon competitor got our belt listing taken down by sayi... by fxtentacle on Wednesday February 10, 2021 @02:53AM (#26086594)
The cynic in me says that you have identified why big tech companies spend so much money funding GPT and similar research:

Soon, your appeal will be replied to by an AI, too. That way, most people will have the impression that they were reconsidered by a human and found in fault, which will likely make a large percentage of them give up. We're stonewalling real humans by building fake humans :(

And that means GPT could possibly reduce support costs for Amazon.

Re:Amazon competitor got our belt listing taken down by sayi... by smt88 on Wednesday February 10, 2021 @10:26AM (#26090385)
> The cynic in me says that you have identified why big tech companies spend so much money funding GPT and similar research

I don't think this is cynical. It's discussed openly. They want to provide the tools to enable all companies to automate customer service, which is where Facebook's big chatbot push came from.