Man to pay £25,000 ($34,000) damages over negative TrustPilot review

Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by gamblor956 on Tuesday February 09, 2021 @12:13PM (#26079973)

Definitely not the same as Yelp.

On Yelp you can buy placement in search results (or on other restaurants' listings in the "Nearby" or "Similar" sections) but they won't remove negative listings for pay. It's certainly possible that individual sales reps will offer that service if they are desperate to hit sales or bonus goals, but Yelp won't actually do it, since the review review team is separate from the sales team.

Source: Personally interviewed nearly a hundred local businesses on behalf of the local Chamber of Commerce.

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Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by 650REDHAIR on Tuesday February 09, 2021 @03:47PM (#26082201)

I have first-hand experience getting negative Yelp reviews removed.

Nearly impossible if you're a non-paying business on Yelp.

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Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by gamblor956 on Tuesday February 09, 2021 @07:54PM (#26084579)

I didn't say that Yelp didn't remove negative reviews; I said they don't do it in exchange for pay as implied, and comments from actual business owners on this thread, and my first-person experience interviewing almost a hundred businesses as part of an investigation for the local Chamber of Commerce confirm that.

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Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by 650REDHAIR on Tuesday February 09, 2021 @11:04PM (#26085625)

I am a business owner and I’ve had reviews taken down solely because I was a paying Yelp customer. I’ve had other accounts that were non-paying that couldn’t get fraudulent reviews removed at all.

Yelp is a scam, but you pay the piper because their local SEO is too good.

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