Re:Show HN: Clerk – all of user management as-a-service, not...
by ziftface on Monday February 08, 2021 @05:09PM
(#26070891)
I can't speak for anyone else, but I would trust a service like this a lot more if i could easily export all my data. I would do so on a regular basis, basically as a backup.
The other concern is what happens if you shut down or decide to change your plan to be prohibitively expensive? (I'm not implying that's the case for you, but it's a consideration that has to be made). There have been vendors in the past that have abruptly shut down without warning, leaving their customers scrambling to build or find alternatives. In all honesty, I'd rather build an authentication system from the beginning than having to take my service down at a critical time.
This is actually a really interesting product though, and i would definitely consider it on future projects.
Re:Show HN: Clerk – all of user management as-a-service, not...
by bsid on Monday February 08, 2021 @06:55PM
(#26072038)
Thanks for the comment and consideration. Noted on exporting, glad to know that would help on the trust front. Definitely something we should prioritize. Gaining trust is hard, and something we hope to do over time. We of course don't want to shut down, and want to be a go-to for small projects, which would mean keeping pricing low. We think we'll be able to do that by up-charging on the B2B feature set.
A similar question that was asked only a few (10?) years ago, was "why would I trust a third party with my credit card data?" And now it's something that people don't think twice about, because of all the regulatory challenges around storing credit cards, and how bad a breach is.
We see auth, and more generically, basic user data, as a corollary to that. With User Data regulations popping up in different countries (GDPR/CCPA), in the next 5-10yrs, we think it will become pretty common place to use a service to offload some of these gnarly responsibilities.