Re:Terraria on Stadia cancelled after developer's Google acc...
by reitanqild on Monday February 08, 2021 @06:15AM
(#26063111)
Have worked on a big, high impact Northern Europe GCP customer.
Support was hit and miss:
- once 2 actual engineers, onsite, recreating problems
- another time: some hapless, bottom of the barrel support technicians who must have been following a script similar to the old "have you turned on and off your modem"-scripts from early internet days. No clue whatsover.
- another time, some brass tuning in, promising a fix in next rollout. Didn't happen.
Support was hit and miss:
- once 2 actual engineers, onsite, recreating problems
- another time: some hapless, bottom of the barrel support technicians who must have been following a script similar to the old "have you turned on and off your modem"-scripts from early internet days. No clue whatsover.
- another time, some brass tuning in, promising a fix in next rollout. Didn't happen.