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Re:Terraria on Stadia cancelled after developer's Google acc... by Uberphallus on Monday February 08, 2021 @06:06AM (#26063060)
I'm the first one to jump onto the Google-hating train, but Google is literally throwing engineers at us for free so ours are ready to migrate large workloads off from our platform onto GCP.

It also helps that we're one of the largest telcos.

Google has humans, but only for contracts big enough.

Re:Terraria on Stadia cancelled after developer's Google acc... by reitanqild on Monday February 08, 2021 @06:15AM (#26063111)
Have worked on a big, high impact Northern Europe GCP customer.

Support was hit and miss:

- once 2 actual engineers, onsite, recreating problems

- another time: some hapless, bottom of the barrel support technicians who must have been following a script similar to the old "have you turned on and off your modem"-scripts from early internet days. No clue whatsover.

- another time, some brass tuning in, promising a fix in next rollout. Didn't happen.

Re:Terraria on Stadia cancelled after developer's Google acc... by pavel_lishin on Monday February 08, 2021 @10:12AM (#26065530)
Google has humans, but not for humans.