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Re:I'm the high QA guy. Let me test your website by rolleiflex on Friday February 05, 2021 @07:09PM (#26042812)
What Uber is doing is likely by design, for the most part. They do highlight the user journeys in the app that generate more revenue, over others that might be cheaper or more close to what you need. That usually means the lower-revenue paths get more convoluted and longer.

On the other hand if you’re price insensitive, you should be able to be on your way fairly easily. What they have is not necessarily bad UI, it just doesn’t have your optimum as the highest priority.

Re:I'm the high QA guy. Let me test your website by MetalGuru on Friday February 05, 2021 @07:14PM (#26042845)
What does this even mean? Uber extracts money from you when you take rides. So how is a UI that makes it overly complicated to do that “designed to extract as much money from you as possible”?
Re:I'm the high QA guy. Let me test your website by tomc1985 on Friday February 05, 2021 @09:24PM (#26043566)
You can make the happy easy path the most profitable choice, and make the less profitable choices harder to use.

Imagine a "tap here to go home" button that automatically calls an UberX Black Elite(tm) car and takes you to your already-designated home location. But if you want to use a regular uber, or uber pool or whatever, you have to tap, tap, tap, tap, tap, don't forget to set your destination, maybe key in where you are right now since location services can be unreliable in some environments? Wouldn't want the car dispatched to the wrong location now would we?

Re:I'm the high QA guy. Let me test your website by rolleiflex on Friday February 05, 2021 @07:19PM (#26042890)
Taking an Uber ride is easy as long as you don’t want to optimise for prices. I meant extracting as much money from you as possible in the context of other options in the app that might be more economical for you (if you don’t mind waiting, for example), not in the sense that Uber providing a service for you is somehow an involuntary extraction.

It wasn’t clear before so I edited the comment, my apologies.

Re:I'm the high QA guy. Let me test your website by djitz on Friday February 05, 2021 @09:04PM (#26043481)
Do they still have surge pricing? I once paid $289 for a 14 minute ride at 3am Jan 1.
Re:I'm the high QA guy. Let me test your website by rolleiflex on Friday February 05, 2021 @11:41PM (#26044177)
They do, they just stopped calling it surge pricing (or anything else). They just show you the higher price with a microscopic grey text underneath that says 'there's a lot of demand, prices are higher now'. If you don't take that route often and know the average price, like when you're travelling or in a city that you're unfamiliar with, you'd be excused to think that's the normal price and just go for it instead of waiting a few more minutes or checking Lyft instead.
Re:I'm the high QA guy. Let me test your website by djitz on Friday February 05, 2021 @11:46PM (#26044199)
Sneaky sneaky
Re:I'm the high QA guy. Let me test your website by urbandw311er on Friday February 05, 2021 @07:25PM (#26042926)
In some regions Uber offers multiple results for your journey, including both Uber cars but also local public transport eg bus.

It’s possible they don’t support that in your city so you may just see the cars.

Re:I'm the high QA guy. Let me test your website by alias_neo on Friday February 05, 2021 @08:19PM (#26043227)
They also offer helicopters and boats in some cities.
Re:I'm the high QA guy. Let me test your website by pbhjpbhj on Saturday February 06, 2021 @06:10AM (#26045785)
Next you'll tell me they put the sweets (candy) at the counter in the shops (stores) for the customers ... seriously.
Re:I'm the high QA guy. Let me test your website by systemvoltage on Friday February 05, 2021 @09:54PM (#26043696)
I read your comment 3 times. I still can't understand what you're saying.