What about the customers just in a bad mood taking it out on you? What about the restaurants that pay sub-minimimum wage before tips? (basically a tax dodge.)

I'm not saying all bonus-based comp is bad, but it's rather out of place for nominally unskilled labor especially when it is a huge portion of total comp.

The fact of the matter is the economics of much restaurant work it totally wack.

I look forward to a cyberchill future of near-fully-automated cheaper-than-cooking-at-home not-cooked-to-order restaurants with an owner-masterchef as the only human in the operations.