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A comment on Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites (2019). Parent comment

Re:Dark Patterns at Scale: Findings from a Crawl of 11K Shop... by hirundo on Saturday January 30, 2021 @11:40AM (#25970491)
Amazon earned a lot of loyalty from me with a light pattern. An Xbox they shipped me was stolen off of my porch and they replaced it with no questions. I've purchased other things from random outfits, had them charge the card and then just ghost me. If I could buy anywhere with the same confidence I have in Amazon then Amazon's hold on me would be a lot weaker.
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Re:Dark Patterns at Scale: Findings from a Crawl of 11K Shop... by judge2020 on Saturday January 30, 2021 @01:47PM (#25971729)
Another leg up with Amazon is their free returns. I purchased over $200 worth of product from corsair.com with free shipping, but one item was defective (RGB mousepad regularly kills my entire USB stack every few hours - it's either defective or incompatible with my motherboard) and the cost to return it from Georgia -> California via USPS for RMA/refund is nearly a third of the item's price since Corsair doesn't pay for return shipping.
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Re:Dark Patterns at Scale: Findings from a Crawl of 11K Shop... by FalconSensei on Saturday January 30, 2021 @08:05PM (#25974695)
Another thing I like with Amazon is that you can easily know the exact date you have to return something. With Best Buy for example, they have a FAQ page by category, but I couldn't find nothing regarding turntables, for example. Way easier on Amazon - at least after you order - just going to your order page and seeing the return deadline there.
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Re:Dark Patterns at Scale: Findings from a Crawl of 11K Shop... by jjcon on Saturday January 30, 2021 @12:24PM (#25970918)
> a light pattern

These terms are getting a bit out of hand XD

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Re:Dark Patterns at Scale: Findings from a Crawl of 11K Shop... by scollet on Saturday January 30, 2021 @04:42PM (#25973278)
> when developers follow the way of the Jedi
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Re:Dark Patterns at Scale: Findings from a Crawl of 11K Shop... by m463 on Saturday January 30, 2021 @02:21PM (#25972059)
On the other hand, aren't they legally obligated to do so?
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Re:Dark Patterns at Scale: Findings from a Crawl of 11K Shop... by detaro on Sunday January 31, 2021 @06:57AM (#25978177)
Even if they are, there is a difference between a vendor that without any issue promptly does so, and one that makes it difficult.
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