Re:Tell HN: My entire company's Gsuite access has been banned
by lsiebert on Monday January 25, 2021 @02:25AM
(#25900344)
You know, if I was providing support, I'd consider it a point to make it as easy for customers as possible to know what to do. Like if I banned them I'd include how to appeal/fix and how to get more info.
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Re:Tell HN: My entire company's Gsuite access has been banned
by adimitrov on Monday January 25, 2021 @03:36AM
(#25900859)
This is just a conjecture:
If it is indeed abuse related (whether there was any abuse or Google's algorithm just decided there was some abuse) then telling the abuser what got them banned is counterproductive from Google's PoV. Same reason reddit does vote fudging.
Re:Tell HN: My entire company's Gsuite access has been banned
by easyas101110110 on Monday January 25, 2021 @05:21AM
(#25901589)
This is a dangerous equivocation of the guilty with the innocent, and throws away completely the notion of "Better X Guilty Persons Escape than that One Innocent Suffer."
Do schools or parents not teach philosophy or ethics to these FAANG employees?
Re:Tell HN: My entire company's Gsuite access has been banned
by Asooka on Monday January 25, 2021 @07:48AM
(#25902526)
>Do schools [...] not teach
You haven't been to school this century, have you.
Re:Tell HN: My entire company's Gsuite access has been banned
by koheripbal on Monday January 25, 2021 @08:33AM
(#25902918)
Not even this millennia.
Re:Tell HN: My entire company's Gsuite access has been banned
by ganafagol on Wednesday January 27, 2021 @06:47PM
(#25935802)
In the previous one they used to teach that the singular form is "millenium".
Re:Tell HN: My entire company's Gsuite access has been banned
by lsiebert on Monday January 25, 2021 @06:25PM
(#25910365)
Telling people what they did wrong so they can correct it is appropriate. You don't have to tell them how you detected it, and keeping them banned until they fix it is fine.
Also at minimum I'd think I'd allow them access to past emails as a default.
Re:Tell HN: My entire company's Gsuite access has been banned
by alpaca128 on Monday January 25, 2021 @05:29AM
(#25901654)
And if it's not abuse related a Google employee could just take a
look at it and lift the automated ban if it was unwarranted. Too
bad Google doesn't like having employees for anything that an AI
can do with 50% success rate.
Re:Tell HN: My entire company's Gsuite access has been banned
by easyas101110110 on Monday January 25, 2021 @05:17AM
(#25901561)
The culture of the people who make up these companies don't want to let anyone know what happened or let them appeal it, because they "know better" and are "in agreement" with unspoken rules such that adjudication would be "a waste of time." It's all about arrogance and fascist behavior towards users in the name of expediency and risk management. Unless someone is a celebrity, they're squished like a cockroach if they stumble into the "light" of algorithms or human review.