> I hate it.
There's nothing you can do. Computing stopped being about expert users the minute the rest of the world got online. Now the giants control all the devices, platforms, and mindshare. They will never cater to you. Informed users aren't the ones clicking the ads or buying the things as intended.
We've crossed into the gravity well of user hostility, and there's no longer any escape.
I hate it too.
The annoying part is that they still need help with a lot of stuff but now all I can say is "no, I just don't know." I used to be able to figure out just about anything they wanted help with, be it how to program the video or set up windows just the way they wanted or in worst case write a program that solved whatever for them. Now I just feel stupid. What happened?
I hate it.