Signal is having technical difficulties

Re:Signal is having technical difficulties by tomp on Friday January 15, 2021 @12:42PM (#25793605)

At least they tell you about it - there's a banner on the top of the app. Last time WhatsApp was having issues, it didn't give any indication - messages just weren't being delivered (but as a user, there's no way to distinguish between "no messages" and "messages not being delivered").

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Re:Signal is having technical difficulties by LordAtlas on Friday January 15, 2021 @12:54PM (#25793766)

I don't see a banner on the top of my app. I only found out when the desktop client kept timing out with 502 errors and after asking on Twitter, found other people were having issues too.

It's there on https://status.signal.org/ though.

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Re:Signal is having technical difficulties by vecio on Friday January 15, 2021 @01:04PM (#25793909)

There is a banner in the Android app, not on the desktop.

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Re:Signal is having technical difficulties by spurgu on Friday January 15, 2021 @02:48PM (#25795398)

For me it's the other way around, haven't had any banners or anything on Android, whereas the desktop client has, and messages have been throwing 50x errors, while the mobile messages just seem to take ages to send.

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Re:Signal is having technical difficulties by Daniel_sk on Friday January 15, 2021 @01:10PM (#25793991)

The desktop app shows a yellow "DISCONNECTED - Check your network connection" warning. They probably should work on better error/status reporting in next version.

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Re:Signal is having technical difficulties by zamadatix on Friday January 15, 2021 @01:59PM (#25794713)

Desktop app is still behind the mobile in a few things but they are getting closer these days

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Re:Signal is having technical difficulties by spurgu on Friday January 15, 2021 @02:56PM (#25795504)

Yeah I was very positively surprised to find that the desktop app has a large number of useful keyboard shortcuts: https://support.signal.org/hc/en-us/articles/360036517511-Si...

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Re:Signal is having technical difficulties by wumms on Friday January 15, 2021 @03:56PM (#25796332)

Thanks! They're listed in the menu of the desktop app as well: Help | Show Keyboard Shortcuts

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Re:Signal is having technical difficulties by LordAtlas on Friday January 15, 2021 @01:37PM (#25794389)

Yeah, I'm using Android but not seeing a banner in the app.

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Re:Signal is having technical difficulties by avhon1 on Friday January 15, 2021 @04:24PM (#25796716)

I didn't see the banner in the Android app until I tried to send a message.

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Re:Signal is having technical difficulties by rd11235 on Friday January 15, 2021 @02:20PM (#25795034)

I've personally had (many) more signal issues than WhatsApp issues, and not one of the signal issues was accompanied by a banner.

I am not vouching for WhatsApp. I just don't think we should pretend that Signal is more reliable than it is.

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Re:Signal is having technical difficulties by bzb6 on Friday January 15, 2021 @01:17PM (#25794090)

Last time WhatsApp was having issues, a “Connecting” banner was shown permanently on the app and all outgoing messages displayed a clock instead of a tick, showing that they weren’t reaching the server.

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Re:Signal is having technical difficulties by graeme on Friday January 15, 2021 @12:56PM (#25793790)

You on android? No such banner on my ios client.

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Re:Signal is having technical difficulties by jandrese on Friday January 15, 2021 @01:21PM (#25794138)

I'm not getting a banner on iOS either, however when I try to send a message it fails with a red exclamation mark in a circle saying "Request failed: service unavailable (503)"

Edit: A few minutes after the message failed to send I got a yellow banner stating that the service was experience interruptions.

However the banner disappeared shortly afterward, so it would have been easy to miss.

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Re:Signal is having technical difficulties by circularfoyers on Friday January 15, 2021 @01:06PM (#25793937)

Not sure if it's only showing on Android but I had to attempt to send a message first before it showed.

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Re:Signal is having technical difficulties by dep_b on Friday January 15, 2021 @01:06PM (#25793935)

I did see it on iOS

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Re:Signal is having technical difficulties by _mitch on Friday January 15, 2021 @01:01PM (#25793878)

I see the banner in Android.

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Re:Signal is having technical difficulties by hawkice on Friday January 15, 2021 @01:06PM (#25793939)

fwiw I do not see the banner on android. That being said, things break. Breaking in a way you can notice it's broken is good, but pobody's nerfect.

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Re:Signal is having technical difficulties by tomp on Friday January 15, 2021 @02:23PM (#25795065)

iOS

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Re:Signal is having technical difficulties by rnd0 on Friday January 15, 2021 @09:32PM (#25799413)

No one told me about anything. All I get is an error about checking my internet.

My internet's fine.

I can understand not having 100% uptime, but going on 10 hours now and this is really not leaving me with a good impression.

I can count on SMS; I can't count on this.

[EDIT]Now I'm not even getting that specific error; my messages are simply failing to send (ios, desktop/windows)

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Re:Signal is having technical difficulties by efwfwef on Friday January 15, 2021 @09:08PM (#25799250)

heavy user of whatsapp and I can't recall having any issues with whatsapp ever. I'm a heavy user of signal as well and... it's a bit crap honestly. I actually needed to transfer a file to a client today and was strongly relying on signal for that...

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Re:Signal is having technical difficulties by np_tedious on Friday January 15, 2021 @10:20PM (#25799717)

There was a CDN issue for media about a year and a half ago. Can't recall about issues with messaging

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