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Re:What Silicon Valley gets about engineers that traditional... by richardwhiuk on Monday January 11, 2021 @06:32AM (#25727572)
This kind of works fine until you have many customers.

If you have < 5 customers, then this works fine.

If you have > 10,000 customers, then this works fine, because you can rely on analytics.

If you have 100 - 500 customers, then it kind of breaks. You can't rely on analytics because those customers are too important, and you can't rely on 1-1 interaction with engineers because there are too many customers to consult on each change.

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