Re:2021 will demand new kinds of video conferencing
by corytheboyd on Monday January 11, 2021 @01:05PM
(#25733020)
As for the connection issues, we were all next to each other at a conference room table, not an issue of proximity. I was able to hear the person at first, then they cut off and didn’t come back, even after reloading the page it seemed but I only tried once and then gave up to be honest :p
FWIW the person I could no longer hear was located across the globe, so maybe that’s related.
I apologize for not having a more thorough write up of what happened, but it was certainly a real issue.
Re:2021 will demand new kinds of video conferencing
by ColinWright on Tuesday January 12, 2021 @03:13PM
(#25752812)
There's no need to apologise ... it's perfectly reasonable that you should say something short and clear, but not in complete depth. Your elaboration gives me useful information ... thank you.
It does sound like it was a real issue ... have you provided feedback to Gather.Town? Perhaps it is related to the speaker being across the globe, and they could find that useful, even if anecdotal. It's still a data point, pointing at a potential underlying problem.
Regardless, thanks for the reply. (and NRN)
Was the speaker at a podium? Were they spotlighted? Were you close to them?
There are several reasons why you might not have been able to connect that are part of the design. We found initially people were confused by the connection rules, but once they got the hang of it, it all "just worked".
I agree completely that it takes time to get used to, and perhaps you did have genuine connection issues, but we ran with 150 to 200 people for 48 hours without any significant[0] identified connection issues, which is why I wonder if it was mis-identification of a "symptom".
I'll check out "Welcome".
[0] There were occasions when people needed to reload the tab, but doing so always fixed the problem.