You can direct message @tmobilehelp on Twitter and you get access to the same representatives that respond to public complaints, without actually having to publicly complain.
I'm not sure if this is intended behavior (or if it works with other companies), but it solves my problems quickly.
I don't use Twitter; at least I don't have an account with them. I do view some public twitter feeds others publish.
Does hacker news count as social media? This might be one of the only social media accounts I have.
Re:Stripe bans Trump campaign
by colejohnson66 on Monday January 11, 2021 @02:19AM
(#25725751)
HN is technically a news aggregator with a comment section, but I’d say that qualifies as social media. I’m sure some would disagree with me.
Re:Stripe bans Trump campaign
by bobthepanda on Monday January 11, 2021 @12:33AM
(#25724981)
If you want to do this more discreetly and in the old-fashioned manner, probably the fastest thing would be to contact your state's attorney general or equivalent.
It's sad, but at least we have a digital public square?