I think one part of the solution to the social media and megacorp problem is mandating that all companies must provide 24/7/365 live customer support to all users at no additional cost with mandatory minimum fines per user per day for noncompliance or bad faith efforts. For most companies this represents no problem, they already do this, or are close enough. For Facebook Amazon tiktok Google etc it should be crippling to these loathsome racketeering enterprises.