> I feel that Jira's configurability makes it like desktop Linux 20 years ago. Everybody swears it's rock-solid, beautiful, and easy to configure. Then when you ask anyone to have a look at their specific setup, they'll cover the screen with their bodies and panic, "ah no, I kind of messed everything up recently, haha, but you can't really blame the software for that, can you? Everyone else's installation is super clean though". After working with ~10 different Jira installations, I'm still looking for one where that's true.

I kinda feel this way about every project management tool, be it a personal or professional one. You're always chasing the dragon for how clean it was when you originally configured it.