Yup. Jira seems to be a tool around creating process. Management loves that shit because they believe if they put enough checkboxes and fields into a ticket eventually things will be good (or something). It drives me nuts to no end how stupidly complex people want to make the development process.

What should, IMO, have almost no interaction with the ticketing system, ends up being a chore for development which adds 0 value to the final product.