I haven't used JIRA recently, but as far as I remember the difference existed because they were rolling out a "new" editor, which was active when editing tickets, but wasn't available when creating new ones.
I remember this caused me some data corruption when editing a comment created with the old version of the editor using the new editor. It was a mess.
This honestly would not surprise me. I’m kinda glad there’s an explanation, but I’m also annoyed it’s a stupid one
It's vice versa, and this may be a small thing but it's my top example of how little they care about usability or product quality!
One hundred percent - it’s such a little thing, but as a developer it says a lot about the code beneath the product
Re:Why Jira Sucks
by Phelinofist on Thursday December 31, 2020 @12:03PM
(#25594469)
Cannot confirm, I always create issues with {{...}}
- backticks when creating a Jira ticket, e.g. `hello`
- double curly-braces when editing a Jira ticket, e.g. {{hello}}
... or vice versa. I cannot honestly remember which way round it is. Of the complaints I have about Jira this is probably the least annoying - but it really shows how irritating the product is.