One 3rd party seller on NewEgg has been ripping off customers for years. (You order something from them -- say, a mouse -- and they find some shitty used product on Ebay or someplace and ship that to you. Getting a refund can be a challenge).

Multiple complaints (including contacting the CEO of NewEgg) haven't removed this bad actor. So I just assume that this practice of retaining terrible 3rd parties reflects NewEgg's true* extent of their caring for customers, and I don't buy stuff from them anymore.