Re:Baremetrics required a phone call to cancel
by pieterbeulque on Wednesday December 23, 2020 @02:35AM
(#25515382)
The blog post you're linking to was an experiment back in 2015. We re-enabled self-service cancellation right after that, and that was the go-to cancellation method since. We made the change to call-to-cancel on December 1st, as part of the playbook Xenon installs at every company they acquire.
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Re:Baremetrics required a phone call to cancel
by tdeck on Wednesday December 23, 2020 @02:50AM
(#25515451)
> We made the change to call-to-cancel on December 1st, as part of the playbook Xenon installs at every company they acquire.
Sounds like there's a long list of SaaS apps to avoid:
Re:Baremetrics required a phone call to cancel
by scrollaway on Wednesday December 23, 2020 @09:21AM
(#25517858)
Thanks. Indeed bookmarking that list and won't be getting anywhere within earshot of these apps.
Re:Baremetrics required a phone call to cancel
by Griffinsauce on Saturday December 26, 2020 @05:42PM
(#25547014)
Wat.
Any explanation as to why Xenon installs this policy?
Without any further background that list of companies is going straight to the red-flagged list that will never get my business.