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A comment on Baremetrics required a phone call to cancel. Parent comment

Re:Baremetrics required a phone call to cancel by glaive123 on Wednesday December 23, 2020 @01:51AM (#25515134)
Yeah I agree. So are you saying the problem is with "call to cancel" itself or with the response the OP got from customer service rep when he emailed them?
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Re:Baremetrics required a phone call to cancel by joshmanders on Wednesday December 23, 2020 @10:23AM (#25518470)
The problem is the "We do not acknowledge any cancellation requests without a phone call"
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