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Re:New York Times retracts core of podcast series ‘Caliphate’ by jimbob45 on Saturday December 19, 2020 @12:04PM (#25478846)
Ombudsmen are typically hired for this reason.
Re:New York Times retracts core of podcast series ‘Caliphate’ by ghaff on Saturday December 19, 2020 @12:10PM (#25478919)
Of course, the NYT got rid of their public editor--i.e. their ombudsman. But I disagree a bit, an ombudsman is more reactive; it's not reasonable for them to vet every story before it's printed. That's the job of the editors and their editors.

This seems a pretty major failing. Of course, they always seem that way after the fact. And TBH a lot of stories run that can't be verified beyond the tiniest shade of a doubt that are substantially accurate.

Re:New York Times retracts core of podcast series ‘Caliphate’ by cheezymoogle on Saturday December 19, 2020 @12:08PM (#25478894)
My only experience with ombudsmen is ignored emails until top stakeholders face the pain, then immediate action to resolve their and only their issues.