If you run CP2077 on Linux, as someone who runs any software on a platform where it's not officially supported at all, you would be indeed not entitled to a smooth experience and at least some tinkering would be warranted.

Other people are merely customers. For a customer a game not working as intended is no different than an electric shaver not working as intended. You don't need an understanding, or a modicum of interest in inner workings of electric shavers, you expect them to work.

Insult to injury, people also tend to be more emotionally invested in games than electric shavers, just like any other entertainment medium. Hence they won't just toss one out and get the other, without generating some buzz about it first. I don't see how this is more "spoiled" or "entitled" than customer reviews on Amazon on electric shavers. It's nothing crazy if you feel entitled to things you're actually entitled to, which in this case, an entitlement to a working product gained by paying for it.

What specifically is entitled about expecting a properly-working game on the platform said game is released on, especially the consoles where not having to waste time and effort to "debug, alter, or otherwise hack games" is one of their selling points?

On console, you cannot make these changes. Or any changes. It's impossible. The deal is, in exchange for it not being a computing device, it plays games. You buy a console game, and it works. Cyberpunk 2077 broke this contract.

People are entitled to the product they paid for working as described. That is not "spoiled".