My initial reaction is to agree with you re: "fucking awful world", but I wanted to explore that a bit more. Would it actually be terrible if we had to allow people space to say what they want on a digital platform?

What would the side effects be of not being able to remove people from your store because they're behaving in a way you don't like? What if YouTube could not, legally, remove content that was "abusive" or "hateful"?

(Again, not saying I think this is how things should be, just trying to entertain the idea a bit.)

This needn't be posed as a hypothetical. There are places, both in the Internet zoo and in the real world, where you can go and look to see what this becomes.