Re:Salesforce Signs Definitive Agreement to Acquire Slack
by CharlesW on Tuesday December 01, 2020 @05:33PM
(#25270934)
The question was whether Amazon has "relatively good customer support for retail", which it doesn't in my experience.
If we move the goalpost to "have I been able to resolve problems", then yes — after 30 minutes of research into how to hack Amazon customer support in order to talk with a human, followed by multiple phone and chat interactions with generous on-hold time, I can share that Amazon support for retail technically exists and is excellent except when compared to 95% of other customer support experience I've ever had.
> If your issue was with your Gmail account or Facebook, you'd still be streaming into the void.
Ooof, I believe you. I'm Facebook-free, but maybe it's time to start looking for another email provider.
Re:Salesforce Signs Definitive Agreement to Acquire Slack
by lotsofpulp on Wednesday December 02, 2020 @08:38AM
(#25276205)
Amazon removed the ability to filter items only shipped and sold by Amazon.com. That is an anti customer move that squarely puts Amazon in the bad customer service category.
If your issue was with your Gmail account or Facebook, you'd still be streaming into the void.