There is so much Boeing did wrong at so many places, and I'm glad journalistic outlets are taking them to task. No doubt there are legal ramifications coming down the pipe as well.

One thing I don't see talked about much is that the expense of retraining was going to be incurred if the manual was expanded, so this incentivized them to minimize any documentation of the new system. This is a clear failure of regulatory incentives, and I hope the FAA considers ways to improve the incentive structure so this doesn't happen again.