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Re:Using Matrix to replace proprietary and centralized chat ... by jaemoe on Saturday November 14, 2020 @11:13AM (#25093175)
I see the only use of 3PIDs in a professional setting where people have to find co-workers using emails or internal phone numbers.

In my opinion, it is really useless for anyone else.

Re:Using Matrix to replace proprietary and centralized chat ... by decentralisedog on Saturday November 14, 2020 @07:31PM (#25096977)
I've never used the feature on Matrix because as you say, it doesn't really apply. Matrix (or really Element here) doesn't require you to use an identity server at all, so I don't really think it invalidates the protocol in a meaningful way.