Re:So you've made a mistake and it's public
by npatrick04 on Friday November 13, 2020 @03:37PM
(#25087170)
I agree with you, but he didn't say the word "sorry".
Check out "Thank You for Arguing" by Jay Heinrichs. It covers the same basic steps, but recommends to exclude the actual apology part. It's also a great book for other reasons.
Check out "Thank You for Arguing" by Jay Heinrichs. It covers the same basic steps, but recommends to exclude the actual apology part. It's also a great book for other reasons.