Often during an acute natural disaster people help each other out and are more mutually supportive than normal. People usually find ways to get the basics up and running, such as shelter and food, pretty fast.
But in practice natural disasters are rarely a "collapse of society" sort of thing. It's more that you should have supplies and shelter, and a way to communicate. In the middle of difficulties where people work together, I'd say that's "society" in action.
"Collapse of society" tends to be more descriptive of human-driven disasters such as war and civil war, where people start turning against each other and there's high levels of mutual distrust and violence.
Additionally, if you want folks to be prepared, they need both the means to prepare and the space to do it - which basically means having a robust safety net and/or minimum pay laws.
Relying on your neighbors in a disaster doesn't mean hiding out in their anti-zombie bunker. It means knowing that the entire community will respond together to overcome the emergency.