If the shipping problem isn't product specific, a review on a product just isn't helpful. I get that you're unhappy about your purchase, but buying a different widget wouldn't have helped if someone was stealing packages on delivery day.

If it was a item specific shipping problem, like Amazon packed it in such a way that it arrived broken and could be expected to arrive broken, that's somewhat useful, although it probably applies to the whole product category (btw, don't buy hard drives from amazon if you don't want them to be packed in a big box with like 3 air pillows and banging back and forth for the whole drive).

If a fork lift smashed into the package at the warehouse, that's just bad luck, not a product issue; contact customer service.