We noticed the cloud offering became consistently worse over time for the past two or three years. Just last week we switched to Clubhouse and while it’s certainly much more limited, it’s at least an order of magnitude faster than JIRA and they really seem to care about the UX.

We switched to clubhouse a few years ago. It is snappy and the UI is really nice. I particularly liked how clubhouse drives backlog curation as a largest block to smallest block. At the time, this was way ahead of JIRA. I found the team at clubhouse to be awesome too - responsive and transparent.

Ultimately we went back to JIRA because clubhouse thought differently about agile workflow than we do. At the time, clubhouse didn't support sprints other than by adding labels - but the reports didn't reflect the sprint temporal boundaries. We found it really hard to create things like a view on sprint velocity. We also didn't agree with their view on what a team is but I forget the specifics.

It wasn't that JIRA is perfect, but it was either less wrong or more right depending on your perspective.

I am a fan of the newer Portfolio/Plan functionality in JIRA which I think replicates some of the features I liked about clubhouse, in forcing a large to small PBR, but I don't use the date planning features.

You probably know this, but sprints have been added to Clubhouse, and they've tinkered a bit with teams and projects to be more sensible.

I knew about the changes to sprints (iterations?), but not the other changes, I'll take a look - thanks.

I can't see us considering a migration to another tool for at least a few years.

Edit - doing to considering

I never took web ui performance seriously as a topic until I started using Jira cloud.

Confluence cloud is very similar experience. Page starts loading. You start reading. Content starts jumping.

I did attempt to inspect some traffic on jira and confluence, and I suspect this is a symptom of micro frontends gone too far.

I agree whole heartedly. Self hosted JIRA is subjectively 3 times faster than cloud JIRA/Confluence.

I still don’t think they will get through with this. There are too many regulated companies in Germany which self host JIRA for a reason.

I guess this JIRA cloud only is just another way to charge more for self hosted JIRA solutions

This happens to me all the time too. Sometimes it’s genuine user error (I have Firefox focused instead of an Slack or $TERM) and sometimes it’s the UI being glitchy, but each time I get a sudden moment of dread as I see the page updating in seemingly random ways.

Whoever thought hotkeys without modifier keys we’re a good thing needs to be taken back to UI/UX school and retaught the basics of predictable interfaces.

Gmail has the same problem.

Here's the difference: I can use thunderbird with Gmail.