Re:Ask HN: How to effectively get feedback from users?
by sojournerc on Tuesday November 03, 2020 @02:31PM
(#24983075)
So long as the methods of the study are fully-disclosed there is no issue here, and no invasion of privacy.
You would prefer not to participate in such a study, and that is perfectly fair.
That doesn't mean its an ineffective method for observing how users interact with software.
I've been surprised many times with (in-person) usability studies where we ask users to perform certain tasks with the tool. It's a great way to improve UX.
You would prefer not to participate in such a study, and that is perfectly fair.
That doesn't mean its an ineffective method for observing how users interact with software.
I've been surprised many times with (in-person) usability studies where we ask users to perform certain tasks with the tool. It's a great way to improve UX.