> People asking less specific questions (such as asking for "more photos") are often just bored and have nothing better to do and will either disappear or ask more questions.

Or maybe the photo is the easiest way to confirm if you have the version that the customer is looking for. I know because I have done that. And yes, if you don't have the right version it might look like I never intended to buy.

Really though, if you don't already have detailed pictures posted that show the state of the product from all sides then that's something I'd consider a problem with your used games business.