Surveillance company harassed female employees using its own facial recognition

Re:Surveillance company harassed female employees using its ... by bilbo0s on Tuesday October 27, 2020 @11:04AM (#24908083)

Those aren't the people who have to worry about the bottom line. People who just kind of have a "job" and, magically, money comes to them every few weeks, sometimes don't appreciate how difficult the magic money is to create. Nor can they appreciate how easily it can disappear.

I always look at it as the customer has my money in his or her pocket. As I'm not, myself, ever going to risk getting that money by calling that guy's daughter ugly. I'm not even going to consider putting anyone in front of that guy if there's even the slightest chance that he or she might call that guy's daughter ugly.

A lot of business success and failure is just common sense stuff like this. That's probably at least a part of what gave rise to that blue/white division in the first place. The guys at the top simply don't want to lose money over something stupid.

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Re:Surveillance company harassed female employees using its ... by throwaway0a5e on Tuesday October 27, 2020 @11:44AM (#24908506)

I agree with what you said but with the caveat that a large part of dealing with both customers and employees is being able to wear both hats. You can probably skate by wearing just one but you'll either have bad morale or miss out on some customers. Letting people act uncouth when it's not inappropriate to do so is basically free. Like anything you have to be reasonable and it comes down to a judgement call.

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Re:Surveillance company harassed female employees using its ... by bilbo0s on Tuesday October 27, 2020 @01:41PM (#24909828)

Letting people act uncouth when it's not inappropriate to do so is basically free.

No it's not free, because it bleeds. It bleeds into interactions where it's completely inappropriate. You want to be uncouth, do it at home in places where there is no possible connection to me or my business. You're at this business, then you're on your P's and Q's or you're out. Simple as that. Times are already hard enough without throwing nuggetheadedness on top of everything else that's losing businesses money and putting employee livelihoods at risk.

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Re:Surveillance company harassed female employees using its ... by throwaway0a5e on Wednesday October 28, 2020 @06:29AM (#24917187)

>it's not free, because it bleeds. It bleeds into interactions where it's completely inappropriate.

But the million dollar question is how much it bleeds and whether that is worse than the trade-offs you get from telling people not to joke around. (obviously it's a scale not a binary choice)

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Re:Surveillance company harassed female employees using its ... by bilbo0s on Wednesday October 28, 2020 @09:45AM (#24918648)

Sure it's a scale. My point is that people who are responsible for keeping the money for everyone's paycheck flowing are going to use a different scale than people who have no responsibility for keeping the money for everyone's paycheck flowing. It should be obvious why that is.

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