I worked for a Rackspace competitor in the mid 2000's and can confirm that every business decision in that space is driven by short-term growth and revenue. When I worked there, the pay was terrible (although I didn't know it at the time) and the "servers" were literally rows upon rows of cheap tower PCs shoved into wire shelving. The owner of the company made millions but never invested it back into the company beyond whatever was required for horizontal expansion. (He preferred to spend it on exotic cars and vacation homes.)

There is close to zero long-term thinking in this space and as a result, a decade or two later, cloud providers are eating these guys alive.