I was watching an interview recently, might have been buried in the middle of The Social Dilemma, where the speaker mentioned that this class of concierge service risks infantilizing people, and in particular in a time when code that young programmers author effects more and more of the population, that's dangerous.

The implication was that we need people to grow up. If they're going to be responsible (in the specific case), then they should be/get prepared to take responsibility (in the general case).