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A comment on Google disabled my husband's account. Parent comment

Re:Google disabled my husband's account by kbenson on Thursday October 15, 2020 @02:16PM (#24791823)
I think the hope is that you'll have better customer support options if you're actually paying them money, rather than the block hole that is the support for their free tier of products.
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Re:Google disabled my husband's account by spidersouris on Thursday October 15, 2020 @02:33PM (#24792056)
To be honest, I don't understand this. Why should someone paying for a product get better support than someone who doesn't? I understand companies which sell plans so that some users can have priority support, but quality should not change according to how much money you give. It's absurd. Everyone should be in the same boat.
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Re:Google disabled my husband's account by lotsofpulp on Thursday October 15, 2020 @02:39PM (#24792167)
> Why should someone paying for a product get better support than someone who doesn't?

In my experience, people transfer money to other people in exchange for items or services, and vice versa.

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Re:Google disabled my husband's account by manigandham on Thursday October 15, 2020 @02:45PM (#24792246)
The quality isn't changing (and it's not that great to begin with). The free users don't get any support at all.
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Re:Google disabled my husband's account by racl101 on Thursday October 15, 2020 @02:36PM (#24792117)
Yeah, but welcome the real world where this is pretty much rampant.

Want support for working with AWS? The more you pay the better it gets.

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