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Re:A Customer Acquisition Playbook for Consumer Startups by justiceforsaas on Friday October 09, 2020 @07:12PM (#24735360)
I've spent the last 2 years researching what acquisition channels work consistently for founders [1] by reading over 500 founder interviews. I PURPOSELY avoid unicorn/"big corp" case studies/interviews (like the ones mentioned in the article) because of 2 main reasons:

1) They are almost useless to new founders. These companies were in their "early days" 6-10 years ago, back when MySpace was still a thing. Although you may learn some "timeless lessons" from them, you'll learn WAY MORE by reading from someone who's currently 2 steps ahead of you vs 100.

2) The curse of knowledge. In general, a photographer who spent 1 year learning how to take good pictures will prob. teach you in a more understandable/actionable way than someone who spent 10 years doing that. The reason is simple: They still remember how it was like to be in your position (beginning) vs. someone who's now focused on TOTALLY different things and forgot the beginner's mentality.

[1] https://firstpayingusers.com

Re:A Customer Acquisition Playbook for Consumer Startups by kinkrtyavimoodh on Friday October 09, 2020 @08:13PM (#24735682)
Thank you Darko for the research and I understand I should not complain about something I am getting for free, but I was rubbed the wrong way with the way you chose to distribute this—I was first asked for an email id, then sent an email with another link (I was expecting a PDF in the mail or at least a link to the content), this link then went to a page from where I could get another download link for the content, which turned out to be barely 1.5 pages.

I presume this was all done for analytics and for potentially harvesting email addresses to make a subscriber list.

Your privacy policy states—"We only ask for personal information when we truly need it to provide a service to you."

I am pretty sure there was no need to collect my email for linking me to a file that exists on your server for free distribution.

I am not trying to pick on you, but every time we have a post here on HN about FB or companies doing any sorts of analytics, we have lots of righteous indignation about how server-side analytics is enough and this and that. And yet, here you are, an individual (not a megacorp that needs to show quarterly growth) who effectively did something similar.

Anyway, after all this, I finally got a 2 page PDF with a small bulleted list with just the number of founders who vouched for every channel. The channel was just mentioned in a few words, so it wasn't always clear what the channel meant.

The PDF was so small I first thought you were only distributing the table of contents as a teaser.

Re:A Customer Acquisition Playbook for Consumer Startups by justiceforsaas on Friday October 09, 2020 @08:19PM (#24735712)
Hey man, I just included the link so people can see I'm not BSing and that I really spent a lot of time doing research into this. I didn't expect people to sign up & analyze my report. I'll release an enhanced report tomorrow or so and update everyone who signed up. If you want just reply to the email where I sent the PDF and I'll send you the enhanced version.

This research is more oriented towards founders who are currently working on their startups/businesses. I plan to release further information on each of these acquisition channels and that's why I asked for an email. Plus, I think it's fair to ask for an email if you're distributing something that took 2 years to summarize.

Re:A Customer Acquisition Playbook for Consumer Startups by sjg007 on Saturday October 10, 2020 @09:52AM (#24739008)
Maybe just be upfront on the number of pages in the report and what you will get later?
Re:A Customer Acquisition Playbook for Consumer Startups by tobr on Saturday October 10, 2020 @05:40AM (#24737770)
> I understand I should not complain about something I am getting for free

It should be completely fair to complain, since it’s only free in terms of money, but you paid by giving up personal information (your email). A 1.5 page PDF might not be worth that price.

Re:A Customer Acquisition Playbook for Consumer Startups by justiceforsaas on Saturday October 10, 2020 @06:23AM (#24737928)
I honestly didn't expect people to actually analyze the report. Was caught unprepared and working on a more comprehensive version.
Re:A Customer Acquisition Playbook for Consumer Startups by csomar on Saturday October 10, 2020 @05:44AM (#24737777)
You are being too nice. Let's call a spade a spade: justiceforsaas is the sh*tty marketer we all hate. Deceptive, collects info for his personal gain and you get nothing in return. I flagged his comment.
Re:A Customer Acquisition Playbook for Consumer Startups by justiceforsaas on Saturday October 10, 2020 @06:01AM (#24737838)
Wow, just wow. I flagged your comment for a personal attack. I actually got around 7 people in the past 24 hours reply and say thanks, so at least add "I think" in front of your accusations.

Anyway, I don't plan to get down to your level.

Re:A Customer Acquisition Playbook for Consumer Startups by derekmh on Saturday October 10, 2020 @06:39AM (#24738008)
I actually liked the report. No need to be disrespectful towards justiceforsaas.
Re:A Customer Acquisition Playbook for Consumer Startups by barkingcat on Friday October 09, 2020 @08:03PM (#24735635)
While your reasoning might be true for your (1) case, in (2) ...

"a violinist who spent 1 year learning how to play" absolutely will not be able to teach you vs someone who spent 10 years. It takes about 2 years to sound not like a dying cat on the violin (you can ask anyone), and about 3-5 years to sound "ok". Vibrato itself take about 5-6 years to develop. Intonation (whether you are playing the right note) takes about 2 years to get a sense of, and 3-6 years to say "ok I know when I'm off", and about 15 years (ie more than your 10 year example) to say "ok I know how to improve".

At 10 years, a violin player is just getting over being a beginner into a moderate level.

Relying on a 1 year old violin player to teach you to play is begging for injuries (yes - playing the violin is an unnatural position and there are ways you can permanently injure yourself - imagine not being able to type ever again because your hands hurt) and possibly permanent burnout from the whole "learning to play music" enterprise.

No. In violin learning make sure you find someone who at least has gotten past the initial hurdles themselves to mentor you.

I can understand if you use some example like writing or journalism or photography to explain the "curse of knowledge" but violin playing isn't one of those things.

I play the violin on an amateur level, and am about 7 years into my journey. I am only now at a level where I am able to give some tips without having to indemnify myself from permanently disabling people who ask me to teach them.

Re:A Customer Acquisition Playbook for Consumer Startups by justiceforsaas on Friday October 09, 2020 @08:07PM (#24735655)
Yeah, my point was to demonstrate the whole "curse of knowledge" principle, and something like "photography" would be more suitable. Edited the comment. This is why I love HN, you guys tear apart every single thing ;))
Re:A Customer Acquisition Playbook for Consumer Startups by barkingcat on Friday October 09, 2020 @08:17PM (#24735703)
Sorry didn't mean to tear into you! It's just that violin really is a pretty difficult instrument. When people say it's difficult, it doesn't mean impossible. It means that goals are attainable through slow, steady, practice, investment (both time and money), and ultimately, drive, passion, and not expecting too much of yourself.

Being easy on myself is how I was able to get through 7 years of sounding bad. I had to sound unbearably bad in order to get here. and I am planning to sound bad for the foreseeable future until I get to my goals.

That's the way of fret-less stringed instruments, and probably a lot of other things in life as well.

Re:A Customer Acquisition Playbook for Consumer Startups by justiceforsaas on Friday October 09, 2020 @08:27PM (#24735748)
Wow, 7 years. Talk about persistence. I'm not really into violins (I play a piano, and have an ear for music so it takes me <10 minutes to hear something & play it). Seems it's the TOTAL opposite with a violin, and really appreciated that correction comment!
Re:A Customer Acquisition Playbook for Consumer Startups by unishark on Saturday October 10, 2020 @02:56AM (#24737121)
The curse of knowledge problem remains for the expert, though. A long learning curve just means you need to be clear what the 1-year student can teach you. Namely they will be better specifically at helping someone get from year zero to year one in their learning.

Perhaps a safer way to accomplish this is techniques like "peer learning", where students are put in groups and the ones who are ahead (i.e. they understood the concept when the prof presented it) can explain it to the ones who are behind in a way they understand better.

Re:A Customer Acquisition Playbook for Consumer Startups by briefcomment on Friday October 09, 2020 @07:56PM (#24735597)
Thank you, your list is great. It would be great if some of the items had a sentence or two with details. For example, I’m not sure exactly “Marketplaces and Existing Platforms” entails.
Re:A Customer Acquisition Playbook for Consumer Startups by justiceforsaas on Friday October 09, 2020 @07:59PM (#24735616)
Glad you liked it. Working on this as we speak. To be honest I didn't expect people to sign up lol, but since I'm seeing some interest in this, I'll spend some time and do an enhanced version & release it within the next 2-3 days & update everyone who signed up.
Re:A Customer Acquisition Playbook for Consumer Startups by Kareem71 on Friday October 09, 2020 @10:29PM (#24736299)
Signed up, think this research could be pretty valuable
Re:A Customer Acquisition Playbook for Consumer Startups by darrenpergf on Friday October 09, 2020 @07:58PM (#24735610)