Re:Y Combinator Failed Startups
by kapitalx on Friday October 09, 2020 @05:54PM
(#24734808)
I used HomeJoy once, a student showed up and said "Wow your house looks pretty clean already, I'm not sure what I would even do". My apartment was tidy, but it wasn't clean (at least by my standards)
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This actually highlights a big problem we had - aligning expectations of what "clean" meant between a customer and cleaner. Everyone has a different definition!