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Re:GitLab won't support if you lost your 2FA Code by heldrida on Wednesday October 07, 2020 @07:01AM (#24707032)
Seems that if you upgrade they'll provide the support, as seen in:

"As of 2020-08-15 GitLab Support is no longer processing requests to disable two-factor authentication for free accounts that do not have a GitLab.com subscription, to safeguard the security of our users".

They probably don't have the resources to assist users who don't support them financially. Fair enough!

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