GitLab won't support if you lost your 2FA Code

Posted by bigint on Wednesday October 07, 2020 @06:05AM
from the forum.gitlab.com dept.

https://forum.gitlab.com/t/i-lost-my-totp-key-and-recovery-code/42320/3

( 2 comments | on HN )

Re:GitLab won't support if you lost your 2FA Code by heldrida on Wednesday October 07, 2020 @07:01AM (#24707032)

Seems that if you upgrade they'll provide the support, as seen in:

"As of 2020-08-15 GitLab Support is no longer processing requests to disable two-factor authentication for free accounts that do not have a GitLab.com subscription, to safeguard the security of our users".

They probably don't have the resources to assist users who don't support them financially. Fair enough!

[ Parent | on HN ]

Re:GitLab won't support if you lost your 2FA Code by jb10 on Wednesday October 07, 2020 @11:12AM (#24709065)

I didn't even pass the security test to get my account back . They asked me specific things and to say what commit I did several months ago...

[ Parent | on HN ]