Re:Say goodbye to hold music
by giancarlostoro on Wednesday September 30, 2020 @11:43PM
(#24647124)
> if you don't want to pay for enough support agents for your call volume, wouldn't it just be simpler to let me cancel my damn account online??).
It really should be illegal especially if you already have an online account you log into not to be able to cancel. Idk if I was just stupid but I struggled to cancel my Scribd account so I cancelled it from the PayPal side cause I was so over the awful UX and it was probably me trying to find the payment stuff on the Android app which wasnt there cause I didnt subscribe through Android.
Companies do the most awful things. I want to make the world a better place by making it easier to cancel a simple subscription from any and all institutions.... Should be the pitch for a glorious startup.
It really should be illegal especially if you already have an online account you log into not to be able to cancel. Idk if I was just stupid but I struggled to cancel my Scribd account so I cancelled it from the PayPal side cause I was so over the awful UX and it was probably me trying to find the payment stuff on the Android app which wasnt there cause I didnt subscribe through Android.
Companies do the most awful things. I want to make the world a better place by making it easier to cancel a simple subscription from any and all institutions.... Should be the pitch for a glorious startup.