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Re:Microsoft 365 Outage by thanatos519 on Monday September 28, 2020 @06:22PM (#24621855)
Is this /really/ the status page? It looks like it was pasted straight out of an email to Jason Zander from whoever is trying to fix the problem.

https://status.office365.com/

Title: Can't access Microsoft 365 services

User Impact: Users may be unable to access multiple Microsoft 365 services.

More info: Any Microsoft 365 service that leverages Azure Active Directory (AAD) authentication may be impacted by this issue.

Current status: We've identified and are reverting a recent change to the service which may be causing or contributing to impact.

Scope of impact: Any user may experience access problems for Microsoft 365 services.

Re:Microsoft 365 Outage by mazatta on Monday September 28, 2020 @07:05PM (#24622184)
Most of the elements you'd want on a status page are there, but the tone and structure are really off. I think you nailed it that this reads like an internal communication to a manager, not to a customer.
Re:Microsoft 365 Outage by technion on Monday September 28, 2020 @07:37PM (#24622476)
Microsoft's "official" status page, which they will usually refer you to, can be found inside the admin center. They've been criticized in multiple previous incidents however, for experiencing an outage then telling people they can get full updates in the admin center, when the admin center requires a functioning logon to a service which is down at the time.

The page you've linked is kind of the "our real page is down" page, and after the issue is resolved what we usually see is all that replaced with something like "go check the admin center for outage information".

Re:Microsoft 365 Outage by stefan_ on Monday September 28, 2020 @06:24PM (#24621878)
The ©2019 Microsoft Corporation is a nice touch. There isn't a date on this entire page!
Re:Microsoft 365 Outage by thanatos519 on Monday September 28, 2020 @06:26PM (#24621890)
Seriously!!! How about the "Add this page to your favorites" link? I guess the 365 target audience still hasn't learned how to bookmark.

Anyways the Azure status page is a bit more grown up:

https://status.azure.com/en-us/status

Re:Microsoft 365 Outage by lucasmullens on Monday September 28, 2020 @06:34PM (#24621959)
That button doesn't work in Chrome, which almost certainly means it doesn't even work in Microsoft's own browser (since Edge is Chromium-based now)
Re:Microsoft 365 Outage by danbmil99 on Monday September 28, 2020 @08:41PM (#24622919)
It looks like an actual status page written by a developer, instead of some Market speak gobbledygook attempt to not say anything for fear of liability or whatever
Re:Microsoft 365 Outage by easton on Monday September 28, 2020 @07:08PM (#24622206)
It’s the “oh crap, there is an unsurmountable obstacle in between the end users and the admin portal. We have to say something now” page. Most of the time, service alerts are supposed to be reported through the Azure or MS365 admin portals.
Re:Microsoft 365 Outage by tyingq on Monday September 28, 2020 @06:26PM (#24621889)
Yes, that's pretty nice. A clear, concise, and accurate description of the problem, noting that the change is bring reverted.
Re:Microsoft 365 Outage by thanatos519 on Monday September 28, 2020 @06:28PM (#24621911)
Absolutely! It's more about the presentation.

"Title:" makes it look like a grade school book report.

Re:Microsoft 365 Outage by userbinator on Monday September 28, 2020 @09:26PM (#24623278)
It looks like it was copied from a text file, since if you view the source the actual formatting is there; but HTML's default whitespace/newline treatment causes it to turn into one big blob of text.
Re:Microsoft 365 Outage by mikequinlan on Monday September 28, 2020 @06:50PM (#24622073)
https://portal.office.com/servicestatus

Title: We're investigating a potential issue affecting Outlook.com

User Impact: Affected users may be unable to access Outlook.com services or features.

Current status: We've identified a recent change that appears to be the source of the issue. We're rolling back the change to mitigate impact.

Next update by: Monday, September 28, 2020, at 11:00 PM UTC

Re:Microsoft 365 Outage by seppel on Monday September 28, 2020 @07:12PM (#24622244)
> Current status: We've identified a recent change that appears to be the source of the issue. We're rolling back the change to mitigate impact.

Current status: We've identified that reverting the recent change did not alleviate impact to Microsoft services as expected. We're working to explore additional options for mitigation.

[I actually enjoy these updates but they indeed read more like our internal incidents channel]

Re:Microsoft 365 Outage by Aperocky on Monday September 28, 2020 @10:32PM (#24623672)
In all likelihood this is due to Azure AD, they got a much better status page: https://status.azure.com/en-us/status

It just seems that office 365 is part of that older monolithic Microsoft that we all used to hate.

Re:Microsoft 365 Outage by youeseh on Monday September 28, 2020 @07:26PM (#24622369)
Re:Microsoft 365 Outage by neatze on Monday September 28, 2020 @07:32PM (#24622420)
teams are still down as seems like everything else.