Re:Google Services Experiencing Disruptions
by a012 on Thursday September 24, 2020 @10:20PM
(#24585955)
They should have pro-active monitoring system and update status page automatically when it detected disruption. Especially when you account to it's extremely hard to get human supports from Google because they automated it.
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Re:Google Services Experiencing Disruptions
by mook on Thursday September 24, 2020 @10:50PM
(#24586105)
I wouldn't be surprised if, at Google's scale, something or other is disrupted all the time.
I think I'd prefer a status page that reflected that, or even no status page at all with an explanation, rather than a lying one, though.
Re:Google Services Experiencing Disruptions
by hknd on Friday September 25, 2020 @03:50AM
(#24587577)
Google has multiple internal alerting systems and people are aware of any disruption/delay/anomaly from the minute it happens.
The on-caller for the specific service decides on how to produce.
The status dashboard is something which will be (manually, yes by hand) updated by an operations employee, who is a couple of layers behind the actual SWE/SRE who gets the page.