Re:Even with 49% up sales and a 46% drop in expenses Slack s...
by bsder on Wednesday September 09, 2020 @08:28PM
(#24427608)
Companies stick with it because of Exchange. Office 365 means Microsoft gets to manage email problems in return for money.
Everything else comes along for the ride.
We spend probably 20 hours every month on the phone with them managing various issues. My CEO has asked if we could run our own email server and I have refused every single time for the simple reason that we would now spend 40 hours per month on the same email issues since both source and destination of the complaint would be company internal.
AND we would be fighting getting our email delivered because Google and Microsoft basically dump your email in the trash for not coming from Microsoft or Google.
No thanks. Pay Microsoft. They're the least bad in the space.
Everything else comes along for the ride.
We spend probably 20 hours every month on the phone with them managing various issues. My CEO has asked if we could run our own email server and I have refused every single time for the simple reason that we would now spend 40 hours per month on the same email issues since both source and destination of the complaint would be company internal.
AND we would be fighting getting our email delivered because Google and Microsoft basically dump your email in the trash for not coming from Microsoft or Google.
No thanks. Pay Microsoft. They're the least bad in the space.