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Re:Show HN: Choosify – Intercom Alternative with Auto Responses by jos- on Wednesday September 09, 2020 @05:50AM (#24419243)
Hi HN,

I'm launching Choosify (https://choosify.chat), a website plugin for live chat / customer support.

It allows you to chat with website visitors directly via Slack. Conversations can be partially automated using a flow builder.

The main reasons for developing Choosify are:

1) Chatbot platforms like Dialogflow are too complicated for the average user regarding input/output context.

2) Intercom is terribly expensive :)

Recently more Intercom alternatives have been launched (cough Papercups (YC S20) cough). However, Choosify is unique in the way it allows you to set up automated messages and responses.

I hope this will help you to talk to your customers. The free tier should be sufficient for the average user. (Billing is not yet implemented, so it's 100% free for now.)

Features:

- Customizable lightweight plugin

- Automated replies using code-free flow builder

- Reply from Slack

- Free tier and affordable pricing based on how many messages you send/receive

- Golang backend, Vue/Nuxt.js frontend

Please let me know your thoughts. Any feedback is welcome, thanks!

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