I shop at both and what annoys me most is when they have self-checkout lanes but they don't make them larger sections: they have a bunch of closed up register lanes, it wouldn't kill them to ditch 1 more lane or two to make a larger self-checkout lane section. Target feels like they're much more guilty of this than Walmart from past experience.

One thing that did annoy me is now after COVID Walmart employees complain if you have more than 10 items in the self-checkout lane, but there's no sign suggesting self-checkout is for a small amount of items. One lady was being loud and obnoxious about it, even when nobody was talking to her.

If Walmart and Target will let me pay from an app and just walk up to a machine to print out my receipt, I'd be using their app a lot more. I don't even care about having to bag up my stuff, I got my own bags for groceries in my car already. I guess the trickery is for grocery items that must be weighed.